ADVANCED PERSONNEL RECORDS MANAGEMENT, ARCHIVES MANAGEMENT, OFFICE MANAGEMENT, AND CUSTOMER CARE SHORT COURSE ANNOUNCEMENT

Mbeya University of Science and Technology has organized a short course that aims at providing skills on Paper-based and electronic Records Management, Office Management, and customer care so as to improve better service delivery to clients. The course will be conducted from   13^th September 2021 to 17^th September 2021 at MUST- MBEYA.

Course Content:

• Effective Communication skills and Report writing
• Customer Care and Complaints handlings
• Personnel Records and Archives Management
• E-Records
• Time Management
• Stress Management and Ethics for Public Servants.

 The participation fee for the course is Tsh 400,000/= per person to cover the cost of training materials, Certificate, breakfast, and Lunch.

Payments shall be made through CONTROL NUMBER upon applicant request.

Applicant should confirm your participation before 10^th September 2021.

For further inquiries contact the following coordinators:

• 0745073417
• 0713844849
• 0717308857